2022 CA SMS Marketing Consumer
Trends Report

What Brands Need to Know

As e-commerce marketing becomes more and more mobile, brands are doubling down on text messaging to engage their customers.

We surveyed 500 CA consumers to learn how they’re already engaging with their favourite brands via text message, and where they’d like to see the conversation go.

Get the Report

80% of CA consumers are interested in or have already signed up for text messages from brands.

FINDING 1

Read the full report
to learn about:

What types of text messages consumers want to receive from brands.

How communicating with brands via SMS impacts consumers’ purchase behaviours.

Why consumers like hearing from brands via text message in addition to email.

How often consumers want to communicate with brands via SMS.

By the Numbers

2022 CA SMS
Marketing
Consumer
Trends Report

Get the Report

What Brands Need to Know

As e-commerce marketing becomes more and more mobile, brands are doubling down on text messaging to engage their customers.

We surveyed 500 CA consumers to learn how they’re already engaging with their favourite brands via text message, and where they’d like to see the conversation go.

Read the full report to learn about:

What types of text messages consumers want to receive from brands.

How communicating with brands via SMS impacts consumers’ purchase behaviours.

Why consumers like hearing from brands via text messaging in addition to email.

How often consumers want to communicate with brands via SMS.

95% of CA consumers want to hear from brands they’ve subscribed to at least once
a week.

FINDING 2

74% of CA consumers who subscribe to at least one brand’s SMS program have made a purchase from a text message within the last month.

FINDING 3

80% of CA consumers are interested in or have already signed up for text messages from brands.

FINDING 1

By the Numbers

95% of CA consumers want to hear from brands they’ve subscribed to at least once a week.

FINDING 2

74% of CA consumers who subscribe to at least one brand’s SMS program have made a purchase from a text message within the 
last month.

FINDING 3

© 2022 Attentive Mobile Inc.

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Company

Attentive Mobile, Inc.

221 River Street, Suite 9047,

Hoboken, NJ, 07030